4 weeks of UX empathy training will leave you glowing like this! We had an amazing time with this crew. Heart of UX Moderation Skills Class of 2016 #ux #empathy #userexperience #atx
Voting is still open, and we're still hoping for your vote! Check out our SXSW panel "Cultivating Attuned Connections in UX Research" with Flint Sparks, Nic Askew, Jon-Eric Steinbomer and Jessica Steinbomer.
We do UX research differently.
UX research is the foundation of empathic design. We teach UX researchers to lean in and attune to people with a curious, compassionate presence. Emphasizing mindfulness and attunement by the researcher, we invite research participants to reveal the ways in which they organize experience, especially around their vulnerability and unexpressed longings. As we gently discover the ways people organize their private experience, we are better able to go below surface level of everyday expression and touch deeper truths. We then communicate these essential themes and more delicate insights to design teams and product owners via specific video technique, bringing the empathic connection full circle.
Our panel will answer the following questions:
How can researchers use their personal presence to expand and deepen the field of inquiry rather than detract from it?
How can researchers convey the user's experience in a way that elicits empathy in design teams and executive decision makers?
What do researchers need to be in a state of empathic attunement?
Vote for us!
Community voting for SXSW is now open. Help us spread mindful compassion in UX!
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Limbic resonance is a theory that our brain chemistry and nervous systems are affected by other people (and other mammals, like our dogs, because they also have limbic systems). In A General Theory of Love, three psychiatrists explain the many implications of this theory.
One implication that we have seen in our own work is that we can affect our participants in a way that allows them to be more present and actually combats the observer effect.