The Heart of UX: Moderation Skills Series

Wednesdays, 6:30-8:30pm, July 12, 19, 26 & August 2 

Dive deep into the heart of UX research: the ability to connect with people and understand their needs. Join us for a four-week series of engaged, hands-on learning that will deepen and strengthen moderating skills so that the most meaningful data can be brought forth.  This workshop is intended for those just beginning in UX as well as seasoned and experienced researchers as it integrates breakthrough approaches in the psychology of connection with classic methods of data collection.

Finding the right people to talk to is always a challenge. You’ve given us tangible ideas on how to approach this. I’m definitely taking these ideas back to my team.
- Katryn S., University of Texas at Austin

What To Expect

You will have active, engaged opportunities to learn and practice. We will cover the whole process of conducting research sessions, from writing a script, to lab set-up, to moderation--the art of going off script and into the present moment! Through experiential exercises, you will learn simple, powerful connection skills that make research come alive. The series will culminate in a practice research session, in which you will have the opportunity to be video recorded for your later review.

Details

Instructors will include Progress senior Researchers Jon-Eric Steinbomer and Jessica Sears Steinbomer.  Snacks will be provided.

Schedule

  • Class 1: Research Prep and Moderation 101: Writing a Script,  Lab Set-Up, The Do’s and Don’t’s of Moderating
  • Class 2: Experiential Learning: Converting Research Questions into Tasks, Practice with Lab Equipment, Mini-Moderation Exercises
  • Class 3: Depth in Connection: Tracking, Reflective Listening, and Engaged Curiosity Exercises
  • Class 4: Practice Research Sessions with Video Recording Opportunity

Registration

Want to learn more about the workshop or have additional questions?
Contact Jon-Eric Steinbomer
Phone: 206-953-0110
Email: je@experienceprogress.com

To register, click below. You will fill out a form and pay online with Stripe.

The Heart of UX: Moderation Skills Series
395.00

Refer a friend, and receive $100 off! Contact us to ask about group rates.

Quantity:
Add To Cart

Ethnographic Methods Workshop

Wednesdays, 6:30-8:30pm, September 6, 13, 20, 27

Your workshop deepened my skills as a design researcher. I learned a ton and had fun too - thanks!
- Peter C.

What To Expect

Ethnographic field work gets us out of the lab and into people’s worlds: their homes, workplaces, in transit, wherever we need to go for the richest insights. In this workshop, you will sharpen your observational and empathetic skills to become an attuned researcher. We will be teaching a compassionate, mindful approach that supports you as the researcher and empowers you to connect with participants in a way that brings subconscious needs to light.

The workshop will be a working session, so feel free to bring actual products or challenges with you. In addition to practicing the ethnographic process, you can expect to have time for writing, brainstorming, and even yoga!

Progress's workshop will take place at a relaxing Hill Country oasis, 30 minutes Southwest of downtown Austin, near several wineries. Lunches will be catered each day and there will be an optional final dinner at Salt Lick! Lodging is not included (but we can make some good suggestions).

Details

Progress instructors include Senior Researchers Jon-Eric Steinbomer and Jessica Sears Steinbomer.

Day 1: Ethnographic Research Methods and Techniques

  • When and Why to Use an Ethnographic Approach
  • Method Overview: Contextual Interviews
  • Method Overview: Participant Observation
  • Learn and Practice Techniques: Engaged Curiosity, Tracking, Reflective Listening, Questions and Directives

Day 2: Methods and Techniques in Action

  • Practice Session: Conduct a Contextual Interview
  • Practice Session: Collect Data through Participant Observation
  • Debrief Sessions

Day 3: Data Analysis, Theme Development, and Creative Insights

  • Assess Needs and Develop Need Statements
  • Affinity Diagramming for Theme Development
  • Synthesis: Brainstorm Ideas for Recommendation

Sample Schedule

9am-10:30am - Overview and Research Mini-Exercises
10:30am-11am - Break (Optional Yoga)
11am-12pm - Practice Session
12pm-1pm - Lunch
1pm-2pm - Practice Session
2pm-2:30pm - Break
3:30pm-4pm - Question and Answer Time
4pm-4:30pm - Writing Session: Integration and Reflection

4:30pm-5pm - Closing

Registration

Want to learn more about the workshop or have additional questions?
Contact Jon-Eric Steinbomer
Phone: 206-953-0110
Email: je@experienceprogress.com

To register, click below. You will fill out a form and pay online with Stripe.

Ethnographic Methods Workshop
2,900.00 3,330.00

Register by August 15th to get the early bird price of $2,900!

Quantity:
Add To Cart