Leaders in UX Research since 2006
We’ve worked with all kinds of organizations, from small non-profits with a team of 12 to Fortune 100 companies with 10,000+ employees across the globe. No matter the size or type of organization, we always bring our professionalism, expertise, partnership and care to every engagement.
Abbreviated Client List
We are proud to have partnered with an incredibly diverse array of companies. With many of our clients, we’ve formed trusting, ongoing relationships that span multiple projects for years.
Financial
Charles Schwab
Quicken Loans
Intuit
Security Service Federal Credit Union (SSFCU)
Student Loan Hero
Gaming
Electronic Arts
Robotics, Engineering, and Home Automation
iControl
Poly (formerly Polycom)
Arrow Electronics
Security/Compliance
ClearDATA
Hiring & Employment
Indeed
Starbucks Careers
Ecommerce
Dell
Kalkomey Enterprises
Customer Engagement & Support
Satori Software
Moxie Software
Trademark Media
Hotels
Starwood Hotels
Media & Events
Digital Turbine
SXSW
OLIVER Group
Higher Education
The University of Texas at Austin
Heritage University
Automotive
Nissan
Google
Lightyear
Scientific
Thermo Fisher Scientific
Public Transportation
Capital Metropolitan Transportation Authority
TxTag
Brand Agencies, Digital Product Studios
McGarrah Jessee
ustwo
Door Number Three
Third Rail Creative
Sherry Matthews Group
SiteGoals
Retail and Consumer
Walmart
Energy
ConocoPhillips
ChaiOne
Pedernales Electric Cooperative
Library Systems
Pierce County Library
High Plains Libraries
Tacoma Public Library
Greenwich Library
Logistics and Shipping
uShip
Real Estate
QuickenLoans
David Weekley Homes
Austin Board of Realtors (ABOR)
OutboundEngine
Builders Digital Experience
“The empathy and commitment of the team were tangible. The project was well managed for having a lot going on and all the different components were executed really well. The sheer amount of research accomplished was really impressive and professional.”
“I felt you guys understood what we needed from the interviews and your moderation manner was brilliant.”
Due to the confidential nature of our research projects, we are often not able to publicly share the specifics of our work product or process. For more detailed information and examples, please contact us and we’ll be glad to talk more.
Usability Testing with
Icontrol
Icontrol hired Progress to improve the experience of an innovative smart home security device, called Piper, from setup and installation to everyday use.
User Research with
Capital Metro
Capital Metro wanted to improve people’s experience using public transportation. We conducted many user experience research studies and partnered with skilled design and advocacy teams to make it happen.
To learn more or to discuss your research or training needs - please get in touch!